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Message:: [QUOTE="Brian Calvert, post: 2901218, member: 75282"]WOW, and when you read a 1 star like this : I 'm also in agreement with Steve M. and Victor H. I went to Long Beach coin show for the past three to four year. There is no customer service, I was gotta join PCGS a few year back. but after talking to them, the way they address to you, as V. H mention, like you are a flea. I since then I went to join with NGC. Now after all these year, I went to the Long Beach Coin show and talked to PCGS, I decided to continues with NGC. Really makes you wonder how much Blackmail they will use to get a company to sign up. PCGS is to have customer service at shows because she thinks so. Almost every corp. runs into trouble these days with service at one point or another, and rarely do people post good things, only when they are not happy. Lot has to do with the level of pay vs the job and what a corp. can afford to have someone sit behind a desk and listen to BS all day long. It is a low paying job. And can now do it from their phone without being called out on their mistake in the process. Glad PCGS rep. came on here. Again, no skin in the game here... but this has to give some comfort knowing they are looking in, watching, and care...[/QUOTE]