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Message:: [QUOTE="brg5658, post: 1967202, member: 29751"]Why can't they get it right the first time?  They can grade a coin today, and 3 weeks later decide it should have been a grade higher.  If they would have just graded it properly in the first place they would have made less money.  Crossover statistics are one thing, but as far as I know, reconsideration statistics are NOT made public.  I mean, why would PCGS want to make public the percentage of coins that when regraded they didn't agree with their own previous assessment. It's not as if that $498,000 over the past 12 months was just an unexpected expense.  PCGS grades thousands of coins a day, for probably $20-30 a pop on average.  Some of that cost for the 10 seconds they spend looking at each coin must go toward warranty claims, right?  I mean, in what other business do people happily pay a company to look at something for 5-10 seconds (30 seconds total if 3 graders are involved) and pay them $25-30.  Which, again begs the question -- why are they paying out warranties in the first place? -- Likely because they screwed something up or missed something on a coin they called "problem free".  After all, they are the "experts" -- they are paid to get it right (the first time!!).[/QUOTE]