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<p>[QUOTE=&quot;Burton Strauss III, post: 24725009, member: 59677&quot;]That&#039;s been the gist of several threads here and on the PCGS board: their customer service sucks. </p><p><br /></p><p>It&#039;s been a problem for a long time... they don&#039;t answer email and they don&#039;t answer the phones. They also don&#039;t seem to care.</p><p><br /></p><p>The consensus best bet is to call right when they open and hope for a low place in line. And then that the CSR you get knows which is a** and which is elbow.[/QUOTE]</p><p><br /></p>

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