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<p>[QUOTE=&quot;cpm9ball, post: 2531028, member: 24633&quot;]Absolutely!</p><p><br /></p><p>Years ago, before NGC changed their policy limiting office submissions to just dealers, I used to take advantage of this since I was a little more than one hour south of the old Sarasota office.</p><p><br /></p><p>My very first submission was 50+ coins which included my 2001-D Kennedy missing the reverse clad layer.</p><p><br /></p><p>[ATTACH=full]540996[/ATTACH]</p><p><br /></p><p>On the day I was scheduled to take delivery of my submission, I noticed that this Kennedy was missing. I informed the CS Rep (Lisa, I think), and she excused herself from the waiting room to look for it. About 30 minutes went by when she returned to inform me that they were having trouble locating it.</p><p><br /></p><p>She then told me that other members of the staff (including graders) were scouring the entire building. After another 30 minutes or so, Lisa returned with a look of relief on her face. She explained that the coin was in the vault the entire time. It&#039;s just that no one was searching for a copper-colored Kennedy half dollar.</p><p><br /></p><p>Now, you must realize that I am not a big-time dealer. I&#039;m just an average &quot;schmo&quot; collector, and for a company as prominent as NGC to go the extra mile for me really means something to me.</p><p><br /></p><p>Chris[/QUOTE]</p><p><br /></p>

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