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<p>[QUOTE=&quot;USS656, post: 7620040, member: 6641&quot;]I agree to disagree with the first quote. Meeting or exceeding Customer Service and Customer Satisfaction expectations should be the goal of every company including the US Mint.&nbsp; They send me Customer Satisfaction surveys every year, and every year I stress how much their Web Sites ability to handle high traffic - insert expiative.&nbsp; If enough people tell them the same thing year after year then eventually you would hope they would do something about it.</p><p><br /></p><p>I half thought TopCatCoin&#039;s quote was a joke.&nbsp; This morning after catching up on the thread I went to the Mint site just to confirm and there it was.&nbsp; I am shocked and amazed that maybe the Mint is finally going to address this issue.</p><p><br /></p><p>For those that said this will just make the sellout processes faster, I say, I would prefer to know I wasn&#039;t getting one in seconds than struggling/panicking for 20 minute to learn I didn&#039;t get one. When the Mint then sees that they can sell out certain types of collectible coins that quickly, maybe then they will realize they need to up the mintage to better meet the demand. What well run company purposely leaves that much money on the table? US Mint, if you are reading this, please fix your traffic issues and find the right balance for the mintage and distribution.</p><p><br /></p><ul> <li><b>Due to the extraordinary volume of web traffic during the first pre-order window for the 2021 Morgan Dollars with Carson City privy mark (21XC) and New Orleans privy mark (21XD), we are postponing the pre-order windows for the remaining 2021 Morgan and Peace Dollars while improvements in web traffic management are implemented to enhance the customer experience. We will announce revised pre-order launch dates as soon as possible.</b></li> </ul><p>[/QUOTE]</p><p><br /></p>

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