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Message:: [QUOTE="CygnusCC, post: 7613397, member: 120299"]I would argue that they would have a significant reduction in dissatisfied customers if they were able to present a clean 'out of stock' message when someone tries to purchase, rather than forcing people to wait, watch the webpage time out, watching error pages, try again, rinse lather and repeat, possibly winding up with multiple quantities beyond what they wanted and ultimately ordering it realizing that their chances of changing the quantities and still achieving a purchase are next to nil. That in itself would justify improvement of their 99% perfect system. The 1% is all everyone will report about them. And word of mouth complaints have a proven noticeable effect on repeat and first time purchases.[/QUOTE]