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Message:: [QUOTE="CygnusCC, post: 7611655, member: 120299"]Can't speak to government bureaucracy, but having worked IT at too many large companies I can guess at what happened. It's easy to toss up a couple of webservers and call it good; it's much harder (and way more expensive) to set up a proper infrastructure to handle a major rush on your website. Begging for budget is usually even tougher - you hit brick walls of upper management bean counters (who's bonus depends on them cutting costs) who say "What do you mean you need a better website - you sold out. Budget denied." It usually takes a ton of customer complaints (and threats of impacting the bottom line) to push past these people and get funding. My guess is that they've hit this wall repeatedly from what I read here. Assuming they got budget this time, the next question is whether they can find someone (or some company) who can rejigger the store with the government budget they got. My $.02[/QUOTE]