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<p>[QUOTE=&quot;scottishmoney, post: 403706, member: 12789&quot;]If a postal clerk goes off on some rant about something you know is wrong, just ask them to cite what they are saying in the DMM, Domestic Mail Manual.</p><p><br /></p><p>My local post office has mostly experienced folks that know what they are doing, but awhile back I ran into a trainee at the counter that informed me I could not insure an envelope.&nbsp; I politely asked her to refer to her DMM, well, she didn&#039;t, she asked another clerk, who corrected her.[/QUOTE]</p><p><br /></p>

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