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<p>[QUOTE="Cliff Reuter, post: 7589017, member: 115140"]Yes, the coin-counting machines are notorious for undercounting change.</p><p><br /></p><p>Late last year while visiting in Tenn., with the coin shortage from Covid, I had a friend sell me +-$346 worth of change so I could search the Lincoln cents he had hoarded for the last 15 years. I counted the change myself to know how much to pay my friend. I then found a local Suntrust that would take the loose change (nickels, dimes quarters, and halves), count it, and credit the amount to my account. (I didn't want to haul it back home.)</p><p><br /></p><p>I was expecting a credit of about $318 after deducting the cents I kept. When the deposit only showed about $260.00. A shortage of $58.00 or 18%. I got irate thinking they had charged a counting fee as a Coinstar machine does. But the numbers were off based on percentages so I called them to inquire about their fee. They said there was no fee and that there is a video camera of the counting process to make sure nothing is amiss. </p><p>My point to them was that all the video camera will show is that the employees didn't pocket the difference. It can't show the machine miscounting the change.</p><p><br /></p><p>It was infuriating since when dropping off the two buckets of change I even pointed out the slips of paper with my totals for each type of coin.</p><p><br /></p><p>Live and learn I guess, as I didn't have any recourse that I was aware of.[/QUOTE]</p><p><br /></p>
[QUOTE="Cliff Reuter, post: 7589017, member: 115140"]Yes, the coin-counting machines are notorious for undercounting change. Late last year while visiting in Tenn., with the coin shortage from Covid, I had a friend sell me +-$346 worth of change so I could search the Lincoln cents he had hoarded for the last 15 years. I counted the change myself to know how much to pay my friend. I then found a local Suntrust that would take the loose change (nickels, dimes quarters, and halves), count it, and credit the amount to my account. (I didn't want to haul it back home.) I was expecting a credit of about $318 after deducting the cents I kept. When the deposit only showed about $260.00. A shortage of $58.00 or 18%. I got irate thinking they had charged a counting fee as a Coinstar machine does. But the numbers were off based on percentages so I called them to inquire about their fee. They said there was no fee and that there is a video camera of the counting process to make sure nothing is amiss. My point to them was that all the video camera will show is that the employees didn't pocket the difference. It can't show the machine miscounting the change. It was infuriating since when dropping off the two buckets of change I even pointed out the slips of paper with my totals for each type of coin. Live and learn I guess, as I didn't have any recourse that I was aware of.[/QUOTE]
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