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<p>[QUOTE="rickmp, post: 2212149, member: 28047"]I got this back from the mint:</p><p>Dear Rick,</p><p><br /></p><p>Thank you for your recent inquiry to the United States Mint.</p><p><br /></p><p>We regret the inconvenience you experienced while attempting to purchase from our online catalog. We have forwarded this matter to the Voice of the Customer, which is a venue where our valued customers complaints, concerns and compliments can be further addressed.</p><p><br /></p><p><br /></p><p><br /></p><p>The United States Mint is dedicated to excellence in serving the needs of our customers. As such, please be advised for optimal access to the new online catalog, be sure to use one of the system’s preferred browsers: Internet Explorer 9 (IE9), Chrome or Firefox. System upgrades for personal computers are free and easy to download. This implementation of upgrades was made to enhance customers’ online shopping experience. Please accept our apologies for this inconvenience.</p><p><br /></p><p><br /></p><p><br /></p><p><span style="color: #ff0000"><b>Although this item is no longer available directly from the United States Mint, you may be able to purchase this item on the secondary market from a vendor such as a coin dealer. We advise you to click the "REMIND ME" button, when or if this product becomes available again, an email update may be triggered.</b></span></p><p><br /></p><p><br /></p><p><br /></p><p>However, if you continue to experience technical difficulties, please contact our Customer Service Center at the phone number(s) or address listed below for assistance. For general information,you may contact us seven (7) days a week from 8:00 AM to 12:00 midnight Eastern Time. Hearing and speech impaired customers with TTY equipment can reach us Monday through Friday from 8:30 AM to 5:00 PM Eastern Time or by visiting us online at <a href="http://www.catalog.usmint.gov/" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://www.catalog.usmint.gov/" rel="nofollow">www.catalog.usmint.gov</a>. To contact us by email, please reply to this correspondence or send an email to <a href="mailto:usmint-support@catalog.usmint.gov">usmint-support@catalog.usmint.gov</a>.</p><p><br /></p><p><br /></p><p><br /></p><p>United States Mint</p><p><br /></p><p>Customer Service Center</p><p><br /></p><p>1-800-USA-MINT (872-6468)</p><p><br /></p><p>TTY 1-888-321-MINT (6468)</p><p><br /></p><p>001-1-202-898-6468</p><p><br /></p><p>Visit us at <a href="http://www.catalog.usmint.gov/" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://www.catalog.usmint.gov/" rel="nofollow">www.catalog.usmint.gov</a> to check on your order status, update your US Mint profile and to place new orders.</p><p><br /></p><p><br /></p><p>I highlighted and bolded the area in red.[/QUOTE]</p><p><br /></p>
[QUOTE="rickmp, post: 2212149, member: 28047"]I got this back from the mint: Dear Rick, Thank you for your recent inquiry to the United States Mint. We regret the inconvenience you experienced while attempting to purchase from our online catalog. We have forwarded this matter to the Voice of the Customer, which is a venue where our valued customers complaints, concerns and compliments can be further addressed. The United States Mint is dedicated to excellence in serving the needs of our customers. As such, please be advised for optimal access to the new online catalog, be sure to use one of the system’s preferred browsers: Internet Explorer 9 (IE9), Chrome or Firefox. System upgrades for personal computers are free and easy to download. This implementation of upgrades was made to enhance customers’ online shopping experience. Please accept our apologies for this inconvenience. [COLOR=#ff0000][B]Although this item is no longer available directly from the United States Mint, you may be able to purchase this item on the secondary market from a vendor such as a coin dealer. We advise you to click the "REMIND ME" button, when or if this product becomes available again, an email update may be triggered.[/B][/COLOR] However, if you continue to experience technical difficulties, please contact our Customer Service Center at the phone number(s) or address listed below for assistance. For general information,you may contact us seven (7) days a week from 8:00 AM to 12:00 midnight Eastern Time. Hearing and speech impaired customers with TTY equipment can reach us Monday through Friday from 8:30 AM to 5:00 PM Eastern Time or by visiting us online at [URL='http://www.catalog.usmint.gov/']www.catalog.usmint.gov[/URL]. To contact us by email, please reply to this correspondence or send an email to [EMAIL]usmint-support@catalog.usmint.gov[/EMAIL]. United States Mint Customer Service Center 1-800-USA-MINT (872-6468) TTY 1-888-321-MINT (6468) 001-1-202-898-6468 Visit us at [URL='http://www.catalog.usmint.gov/']www.catalog.usmint.gov[/URL] to check on your order status, update your US Mint profile and to place new orders. I highlighted and bolded the area in red.[/QUOTE]
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