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<p>[QUOTE=&quot;ThomKing, post: 332334, member: 12371&quot;]I have subscriptions with the US Mint, including the ASE.&nbsp; I do not know if my current situation was caused by their suppposed computer problems.</p><p>&nbsp;</p><p>The only issue I have ever had with the ASE subscription, has been with the 2008 order. Customer support confirmed that the subscription appeared to be hung.&nbsp; They transferred me to their &quot;headquarters&quot;, who in turn stated they had recent issues with some ASE subscriptions, and my own issue should be OK now.&nbsp; I was to check back again in a few weeks. </p><p>&nbsp;</p><p>A few weeks later I checked, my 2008 ASE order was still &quot;on hold&quot;.&nbsp; The customer support representative who reviewed my account stated there might be an issue with my &quot;ship to&quot; address causing my order to be put &quot;on hold&quot;.&nbsp; Since my address had not changed in over ten years, and I recently received other subscriptions to the same address, it was hard to understand.&nbsp; The representative indicated the problem had have been initiated on their end, but should now be OK.&nbsp; My order status would be changing soon, and I was to check it in a few days.</p><p>&nbsp;</p><p>I checked, the status was still &quot;on hold&quot;.&nbsp; Customer support transfered me again to &#039;headquarters&#039;, who verified the data in the order.&nbsp; They indicated the issue had been a procedural problem on their end, and my ASE order status has been changed to reflect my order is &quot;in process&quot;.&nbsp; They feel my order &quot;might be&quot; shipped within the next two-three weeks.&nbsp; Else I call again for customer (?) support.&nbsp;&nbsp; </p><p>&nbsp;</p><p>Frustrating.&nbsp; </p><p>Contemplating possibly stopping the pain, cancel order, buy from dealer.[/QUOTE]</p><p><br /></p>

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