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Mint mess-up or the norm...?
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<p>[QUOTE="John Burgess, post: 7805311, member: 105098"]Yeah, pretty normal. many credit card issuers don't allow sellers to charge cards before the items ship, so many vendors follow this procedure, however, a vendor can do it temporarily to "test the waters" if the card is valid or not, before moving further along to shipping the product. it's not really a "hold" but more of a quick charge and return that doesn't generate either party a fee to make sure the card is going to work before confirming acceptance of the order and then moving to ship it. </p><p><br /></p><p>I've been charged and received the item twice before, before the mint marked it shipped, it's an adequate system, but it's by no means perfect. </p><p><br /></p><p>I think they were doing the initial charge to make sure the card was valid, and if not and declined to then release the product immediately to be sold to someone else. </p><p><br /></p><p>Seems like they have been heading this direction in the past two years rather than waiting for the package to be all set to ship and come to find out the card is no good and then to return it to inventory and sell it again two weeks or so later. </p><p><br /></p><p>I don't know their policy or procedure exactly every business is different but a lot of it is the same.[/QUOTE]</p><p><br /></p>
[QUOTE="John Burgess, post: 7805311, member: 105098"]Yeah, pretty normal. many credit card issuers don't allow sellers to charge cards before the items ship, so many vendors follow this procedure, however, a vendor can do it temporarily to "test the waters" if the card is valid or not, before moving further along to shipping the product. it's not really a "hold" but more of a quick charge and return that doesn't generate either party a fee to make sure the card is going to work before confirming acceptance of the order and then moving to ship it. I've been charged and received the item twice before, before the mint marked it shipped, it's an adequate system, but it's by no means perfect. I think they were doing the initial charge to make sure the card was valid, and if not and declined to then release the product immediately to be sold to someone else. Seems like they have been heading this direction in the past two years rather than waiting for the package to be all set to ship and come to find out the card is no good and then to return it to inventory and sell it again two weeks or so later. I don't know their policy or procedure exactly every business is different but a lot of it is the same.[/QUOTE]
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