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<p>[QUOTE=&quot;Dennis68, post: 1383488, member: 33700&quot;]I just want to say,that although I knew what this seller was trying to do,what really bothered me was when I contacted him after recieving the item.He was very cocky,and rude insulting me and bombarding me with profanity.I sell on ebay from time to time,and on 2 occasions I have had buyers who were not satisifyed.They were both kind enough to contact me before leaving feedback,just like I did with this guy.The difference is that I did everything I could to make them happy:</p><p>One lady bought an antique silver and sapphire necklace from me,when she got it she realized it was missing a few stones,wich was an oversight on my part.I apologized and offered her a full refund,or to pick a similar item from my other listings,wich she did,I simply ended the other listing packed it up and sent it to her even though this was a more valueable item.Her original purchase price-$30+shipping,the item she picked had a starting bid of $40+shipping.So I lost some money,so what.The end result,a happy customer who has purchased several more items from me.</p><p>Another example is a gentleman who purchased a tea set from me,this time my mistake was that in my listing,I abbreviated the word reproduction,I used repro. instead.The guy contacted me and was not happy,he said that he did not understand my abbreviation.I offered him a full refund,with me paying for return shipping.He declined,saying that he liked the set but he felt that for $50 he overpaid.I asked him what he wanted me to do,and he said &quot;pay it forward to someone else&quot;.I aksed him what his favorite charity was,he said none,but he supported hi local boy scouts.I got the info for his local troop from him,contacted them and made a donation of the full purchase price of $50+another $10 for his shipping cost in his name.Did I lose money?heck yea! But since then I am way more careful with my listings.--I paid good money for a good lesson. In my opinion,this is how to conduct business,with honesty and integrity.People do not need to rip each other off,that is the government&#039;s job!:smile[/QUOTE]</p><p><br /></p>

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