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<p>[QUOTE="Stork, post: 2789080, member: 71642"]A bit of a blanket statement. They are pretty clear on what/what not is covered. No issues at all with NGC, and generally satisfied with PCGS.</p><p><br /></p><p>I've had corrections made by both PCGS and NGC...done politely, quickly, and at no cost to me including shipping/insurance. There was not a financial aspect though as I had purchased the coins knowing the dates were messed up (Japanese dates mis-interpreted by the labeler--year number right but wrong Emperor resulting in an incorrect Gregorian calendar date) in a couple cases...and one labeled a PF instead of an MS, which it obviously was as there were no proofs.</p><p><br /></p><p>Except for the time PCGS disagreed with me as to a variety. They are still wrong, but oh well, they doubled down on being wrong at least and they weren't trying to make me pay. They are just misinformed--and the coin remains in the slab as a common variety when actually it's a rarer one.</p><p><br /></p><p>Now, I am not happy about two of theirs--one has a contaminant of some sort and the other a teensy bit of PVC. On looking at the True Views what I'm looking at is clearly (if subtly) present...but the coins were not corrected/conserved when sent back under the guarantee. This is when a little communication would be helpful--like what I am taking for PVC is not, or what I think is a contamination is actually the metal. The coins were sent under a bigger dealer name so it's not me...and the coins were in the $400 range, so not a big financial outlay. I suspect they just flat out disagreed either had a problem...but I wish I knew why.</p><p><br /></p><p>BUT, PCGS has compensated very fairly me for a mis-slabbed coin when I was the third party buyer--granted they paid off in grading vouchers but it was a fair trade for the difference in value and they re-slabbed the coin correctly. It was in the neighborhood of $150 value difference.</p><p><br /></p><p>I have benefited from their guarantees, though some remain in disagreement.[/QUOTE]</p><p><br /></p>
[QUOTE="Stork, post: 2789080, member: 71642"]A bit of a blanket statement. They are pretty clear on what/what not is covered. No issues at all with NGC, and generally satisfied with PCGS. I've had corrections made by both PCGS and NGC...done politely, quickly, and at no cost to me including shipping/insurance. There was not a financial aspect though as I had purchased the coins knowing the dates were messed up (Japanese dates mis-interpreted by the labeler--year number right but wrong Emperor resulting in an incorrect Gregorian calendar date) in a couple cases...and one labeled a PF instead of an MS, which it obviously was as there were no proofs. Except for the time PCGS disagreed with me as to a variety. They are still wrong, but oh well, they doubled down on being wrong at least and they weren't trying to make me pay. They are just misinformed--and the coin remains in the slab as a common variety when actually it's a rarer one. Now, I am not happy about two of theirs--one has a contaminant of some sort and the other a teensy bit of PVC. On looking at the True Views what I'm looking at is clearly (if subtly) present...but the coins were not corrected/conserved when sent back under the guarantee. This is when a little communication would be helpful--like what I am taking for PVC is not, or what I think is a contamination is actually the metal. The coins were sent under a bigger dealer name so it's not me...and the coins were in the $400 range, so not a big financial outlay. I suspect they just flat out disagreed either had a problem...but I wish I knew why. BUT, PCGS has compensated very fairly me for a mis-slabbed coin when I was the third party buyer--granted they paid off in grading vouchers but it was a fair trade for the difference in value and they re-slabbed the coin correctly. It was in the neighborhood of $150 value difference. I have benefited from their guarantees, though some remain in disagreement.[/QUOTE]
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Mechanical Errors--Another risk of buying sight unseen
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