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<p>[QUOTE=&quot;lordmarcovan, post: 26061904, member: 10461&quot;]Agreed.&nbsp; You deserve a free reholder and new photos.&nbsp; That is unacceptable.</p><p><br /></p><p>Just submit for Gold Shield reholder and the photos should be included.&nbsp; But get in touch with Customer service first.&nbsp; Maybe they’ll send you a link to print a FedEx label so you won’t be charged for the shipping on the outgoing return journey, either.</p><p><br /></p><p>If PCGS does the right thing, this issue should be fixed at no cost to you except the time and hassle involved.</p><p><br /></p><p>I’ve not experienced this with PCGS, but I recently had an NGC Ancients submission in which all coins were supposed to get Photovision imaging, but did not.&nbsp; I contacted their Customer Service, got agreement that they’d fix it, shipped the coins back to NGC with their free FedEx label, and waited while the issue was corrected.&nbsp; And it was, without further cost to me.&nbsp; There was just the added time involved.</p><p><br /></p><p>The TPGs are all too human.&nbsp; They do screw up on occasion.&nbsp; But if you speak up in a firm, yet polite and civil manner, I think they’ll resolve this for you.&nbsp; Let us know how it goes.[/QUOTE]</p><p><br /></p>

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