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<p>[QUOTE=&quot;Idaho Guy, post: 6472903, member: 117906&quot;]Well, finally got this all resolved, hopefully, and it was a much bigger pain than it should have been. JM stated they will send me out the 12 war nickels I was shorted in my order, so hopefully they stay true to that and do so...because I got a bunch of dissonance with different representatives that I was talking to.</p><p><br /></p><p>I reached one their reps on the phone who looked over the notes and said the same exact thing their email to me said: War nickels are 1942-1945, so basically, I got what I paid for. AGAIN I had to explain to her on the phone that the mint minted some non-war nickels in 1942 and that the distinguishing mark for war nickels was the mint mark above the Monticello, which my nickels didn&#039;t have. So she put me on hold and then after taking me off hold said it appeared I was correct from what she looked at, but that the department she was trying to reach regarding this was busy and she&#039;d give me a call back.</p><p><br /></p><p>THEN while waiting for her call I got a response to my email from yesterday from a different representative saying, &quot;We understand your concern. However, the years for war nickels are 1942 - 1945. If the coin has mint marks it will be located on the back of the coin above the building.&quot; Lol, so this time, this rep actually finally stated the correct criteria for a war nickel (which was not done in the previous email)...but apparently she or someone else didn&#039;t properly APPLY that criteria to the pics I sent them, as they show no mint mark above the Monticello. Kind of a cluster. Then the rep on the phone got back to me and said they will be sending me my war nickels and that I was correct.</p><p><br /></p><p>REALLY shouldn&#039;t have taken numerous emails, two different reps, and having to call them to finally get them to admit to this, but, they did end up finally admitting it and saying they would send me what I paid for. I expected that would happen eventually...just shouldn&#039;t have been this much work, so, that said, mixed feelings on this resolution.</p><p><br /></p><p>I just wonder how many people have been sent regular nickels instead of war nickels from JM...cuz from what they originally said in the email and on the phone, it seemed that their line was that all 1942-1945 nickels are war nickels...and in the $10 face lot I received I got 12, not just a few on accident, but 12. So again, it seems they likely were not understanding what actually constitutes a war nickel from the fact that I got so many and that they were initially arguing that it is the date which makes a war nickel a war nickel.[/QUOTE]</p><p><br /></p>

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