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<p>[QUOTE=&quot;Farstaff, post: 450264, member: 2344&quot;]I sold some coins on ebay and shipped them using paypal shipping for the US postal service, Flat rate, Priority mail and insured. Apparently when the box arrived it had a big hole that had been taped over by the PO with a notation in marker “found without contents at ****” . The individual who purchased the coins is looking into filing a claim with the local post master and I have forward the receipts for the postage to him.</p><p><br /></p><p>Since this is a new experience to me I have a few questions. </p><p><br /></p><p>Who should file the claim, the purchaser or me?</p><p><br /></p><p>If I am obligated to file the claim should I refund the money to the purchaser before the post office process the claim?</p><p><br /></p><p>Normally how long does it take to received reimbursement from the post office for the insured amount? </p><p><br /></p><p>Any other advice?[/QUOTE]</p><p><br /></p>

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