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Local coin shop. Should I deal with this place?
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<p>[QUOTE="jrs146, post: 2569621, member: 82094"]You're 100% right. And the key is you still after all of that would not be rude. I own both a retail business and a personal services business. People have wasted my time over and over again. But I'd never ever think of being condescending or rude. </p><p><br /></p><p>What if a customer walks in with a list like that, looks at every coin and buys nothing. But returns tomorrow and buys them all? And then he tells all his friends how great of a business that place is and his friends come and buy more. </p><p><br /></p><p>On the flip side, what if that person is turned away because he was wasting time? Now not only does the business not get his money but every single person he tells and trust me he will talk and talk and talk. </p><p><br /></p><p>Don't get me wrong, I'm not condoning customers purposefully wasting people's time. But a retail business will die a quick death if they treat non-buyers any different than top tier customers (not with price but with service)</p><p><br /></p><p><br /></p><p>Sent from my iPhone using Tapatalk[/QUOTE]</p><p><br /></p>
[QUOTE="jrs146, post: 2569621, member: 82094"]You're 100% right. And the key is you still after all of that would not be rude. I own both a retail business and a personal services business. People have wasted my time over and over again. But I'd never ever think of being condescending or rude. What if a customer walks in with a list like that, looks at every coin and buys nothing. But returns tomorrow and buys them all? And then he tells all his friends how great of a business that place is and his friends come and buy more. On the flip side, what if that person is turned away because he was wasting time? Now not only does the business not get his money but every single person he tells and trust me he will talk and talk and talk. Don't get me wrong, I'm not condoning customers purposefully wasting people's time. But a retail business will die a quick death if they treat non-buyers any different than top tier customers (not with price but with service) Sent from my iPhone using Tapatalk[/QUOTE]
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