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Message:: [QUOTE="Boss, post: 642604, member: 15110"]I agree here that he was ridiculous to think toning was "bad" and that unfortunately this influenced a generation of collectors to dip and overdip their coins. I agree with your opinion here completely. I don't disagree with the idea that the more you mess with a coin (if you don't you know what your doing) the worse the coins will likely look. I know this by firsthand experience. I do think the delivery of the message has everything to do with how the message is received. If Doug or anyone says the right thing all day but delivers it the wrong way or in a off-putting way, than that is likely a waste of time. The other people are going to focus on the negative or defensive tone and MISS the message. The style of delivery is More important than the message sometimes. Look at our great leader (Obama). He can say insane things but he says it so smooth that we all follow willingly and happily (not that Doug is saying insane things- maybe a bad analogy but you get the point). We all are who we are, but we can all improve on our deficits. I guess my point is is to consider your audience. I manage a numbe of people and have to think about this all the time. I will lead best by influencing others for the good. A all or nothing, black and white tone often turns people off and they stop listening. Just MHO's.[/QUOTE]