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<p>[QUOTE=&quot;treylxapi47, post: 2270956, member: 41863&quot;]What an incredible mess this company is becoming. I recently won a fairly unique piece of currency from the big auction house out in Texas. The auction ended early in October. I made payment and it cleared on Oct 19th, and after reaching out to them last week, they informed me that it would be sent out no later than 11/2/2015. </p><p><br /></p><p>Well I just emailed them back asking about the situation and was told that the package has been &#039;lost&#039; and that they will refund my money. Not only that, they deleted my order so I cant even verify that it was there in my past history. The even more worrisome part is that instead of reaching out to me last week to tell me that the package was gone after their self imposed deadline passed, I had to initiate contact with them to be informed of the situation, and to get my money back. TERRIBLE CUSTOMER SERVICE.</p><p><br /></p><p>I am so glad I found out this information, as I just picked up a nice size consignment from a client and was literally in the process of seeking an auction company to help me dispose of his coins. It certainly wont be going to a company that cant track their products OR inform their own buyer clients of the issues. </p><p><br /></p><p>For the curious ones, the consignment I picked up has a VERY nice GSA 1879 CC Morgan Dollar in at least MS-64 possibly even MS-65 for just that one coin in the lot. Needless to say I wont be funneling that 5 figure coin down to Texas. </p><p><br /></p><p>CAVEAT EMPTOR</p><p><br /></p><p>You have been warned!</p><p><br /></p><p>&nbsp;And whats even more concerning is that our other pal having problems with this same company was just validated in my eyes.[/QUOTE]</p><p><br /></p>

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