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<p>[QUOTE=&quot;dreamer94, post: 275526, member: 6449&quot;]I spoke to someone yesterday who told me that she normally works filling orders but got pulled for the day to answer the phones.&nbsp; She explained to me what &quot;on hold&quot; means.&nbsp; It means the order has been accepted, but not yet validated (making sure the customer didn&#039;t order too many on the same credit card or from the same home address and that the credit card is valid).&nbsp; Once they pass that point, it goes from &quot;on hold&quot; to &quot;in process&quot;.&nbsp; </p><p>&nbsp;</p><p>When it gets to &quot;in stock and reserved&quot; the &quot;cancel&quot; box goes away and it&#039;s in the bag (actually in the corrugated cardboard shipping box).[/QUOTE]</p><p><br /></p>

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