Forgive my rant but: I sell an item and the buyer e-mails me and says Ebay has frozen his PayPal account until a payment made to him clears. So he can't pay me. I respond within 23 minutes and tell him it's okay but please try and pay within 7 days. Tonight he leaves me NEGATIVE feedback saying 1) he got an error message when making a payment and 2) I never responded to his e-mail. I call Ebay and they refuse to remove the negative feedback because "feedback is opinion-based and hard to disprove". I tell them I have PROOF because I have the e-mail showing I responded in 23 minutes where the buyer says I never responded at all! Ebay still refuses so I ask to talk to his boss. I'm told Ebay only removes feedback for non-paying buyers or extortion. I tell them he NEVER PAID but Ebay says it's only been 3 days so have to wait 4 before filing for that. So I can't leave this jerk negative feedback but only a response to his LIES. Even if Ebay does remove it, I will have a check on my Revised Feedback: 0 Click for help box. I told Ebay (they refused to offer this) that I KNOW Ebay will remove feedback when references are made to Ebay's internal system, So now, Ebay MAY reconsider and remove the negative feedback because he couldn't make the payment because of Ebay's putting a freeze on his account. This had NOTHING to do with me! But I had to use up 1 of my "remove feedback" requests on this idiot. You are only given 5 per year. Why is Ebay so intent on protecting lying buyers who don't even pay? This is bad for business, don't you think? I hope to NEVER sell on Ebay again. And I don't want to buy there either. I have always gone out of my way to be honest and responsive yet this is what I get. Meanwhile I buy: 1) Yellowed stamps that don't look like this in the picture. 2) Corroded proof sets that were promised "clean", twice before buying. Then told me "The corrosion is normal aging". 3) Barometer told it can be polished in ad. But there is NO plating in some spots so NOTHING there to polish. 4) "Rainbow toned" coin that is merely tarnished silver. 5) Not a coin, but "NEW jacket" that has 3 tears in it. Ebay removed my negative feedback because I said "had to open case" and you aren't allowed to reference internal Ebay affairs on a feedback. Or was it that ths seller does HUNDREDS of items per year??? Hhhmmmmmmm Sure I can return it but it takes my time and money. Getting sick of that too. Ugghhhh, I'm going to bed. So where is an ethical place to buy coins??????????????????