Message:

<p>[QUOTE=&quot;krispy, post: 2042154, member: 19065&quot;]Yes, I can... and yes, you can. So too can a branch manager, post master and private detective. But too few customer complaints are followed through on by any of those in that list who can, with any authority, make a difference. </p><p><br /></p><p>Even when addressing complaints of service problems with letter carriers in writing on the USPS online site, they always side in favor with the carrier, and yet the problems persist. </p><p><br /></p><p>So, some few bad apples have been caught with egregious amounts of mail fraud(?) and it may serve to assuage the public, while disgusting us, and put the onus on other carriers and clerks who might be slacking, but the wide spread laziness and poor effort that leads to problems is far from being addressed. </p><p><br /></p><p>Yes, I can monitor, suspect and make complaints when I see problems or feel the service is poor, but do you think a direct mail company is going to go out in the field and spend time and money watching carriers? How will they know where to look? Do you think they will even hear from a customer complaining that they are not getting their junk mail? Who is going to go to that effort and how? If the local PO doesn&#039;t do anything about it when a customer complains, I highly doubt a direct mail company is going to do anything either. As I said earlier, they use volume to overcome lazy and lost delivery. If the mail isn&#039;t getting through they can increase the number of mailings to ensure enough attempts to hit a customer with an advert hits its target.[/QUOTE]</p><p><br /></p>

Your name or email address:

Do you already have an account?

• No, create an account now.
• Yes, my password is:
• Forgot your password?

Stay logged in