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<p>[QUOTE="buddy16cat, post: 2147330, member: 37356"]Anyhow here is the results of the issue. I called support, they said finding for the seller was an error, since there was a return still pending. They put the case on hold for several days till the return reached the destination and appealed the decision on my behalf. When the seller refused the return, I called support and they issued me a refund and reversed the decision. Escalations recommended reporting the seller so I agreed to. Very odd, they told me they would issue me a full refund and the sellers return policy said it could be returned and they have hassle free returns even though in the description it says no refund. Obviously they are trying to get to top seller status but do not want to follow the rules for this on all listings. He should not have refused the return, he could resell the coins and not like I can refuse it again.[/QUOTE]</p><p><br /></p>
[QUOTE="buddy16cat, post: 2147330, member: 37356"]Anyhow here is the results of the issue. I called support, they said finding for the seller was an error, since there was a return still pending. They put the case on hold for several days till the return reached the destination and appealed the decision on my behalf. When the seller refused the return, I called support and they issued me a refund and reversed the decision. Escalations recommended reporting the seller so I agreed to. Very odd, they told me they would issue me a full refund and the sellers return policy said it could be returned and they have hassle free returns even though in the description it says no refund. Obviously they are trying to get to top seller status but do not want to follow the rules for this on all listings. He should not have refused the return, he could resell the coins and not like I can refuse it again.[/QUOTE]
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