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<p>[QUOTE=&quot;imrich, post: 1267067, member: 22331&quot;]<b>A business dilemma</b></p><p><br /></p><p><br /></p><p><br /></p><p><b>I don&#039;t believe that reasonable people would consider a request for repayment of costs incurred to be improper, nor legally improper.</b></p><p><b><br /></b></p><p><b>Having said what I believe to be reasonable, would I ask for the funds, or expect a disgruntled buyer to pay, no I would not. I consider minor misunderstandings to be part of human interaction. I would apologize for the misunderstanding, and inform them that if an opportunity arises where I can assist, to please call.</b></p><p><b><br /></b></p><p><b>Has my policy been rewarding to both parties? Yes!! The majority of my transactions are relatively large monetary exchanges, and buyers often don&#039;t arrive after I may have driven hours to a neutral local, generally of their choice. I always have the buyers telephone number, and could call, but I know &quot;crap happens&quot;, and they also have my phone number. Often they will call in the future, apologizing, or asking for a purchase to be delivered at a location of my choice. </b></p><p><b><br /></b></p><p><b>An example of same is to be consummated within 2 hours, where an individual who lives several hours away, failed to arrive for a meeting at an intermediate location more than a year past, called me last week. I generally only sell into an &quot;up market&quot;, and hadn&#039;t placed any ads for some time, just filling orders from individuals buying in a unstable/depressed market. The past potential buyer must have kept my unlisted number, apologizing, and asking if I could/would deliver a $5000 order of &quot;no junk&quot; coins at less than melt. I said yes, and it would take a week to deliver at a location ~45 minutes from my home. He agreed, providing me with a name and number. He later called several times, asking if I would have other items, ordering additional AGE 1/10 ounce coins at ~$15 less than Apmex &quot;random year&quot; best price.</b></p><p><b><br /></b></p><p><b>Do I believe in not &quot;burning bridges&quot;, yes, and I&#039;ve been regularly rewarded, as I hope you will, if that choice is opted. Your request for repayment of incurred expense isn&#039;t unethical, but could also be considered as </b><b>&quot;advanced studies&quot; </b><b>tuition in the school of life, or part of the cost when &quot;doing business&quot;. </b>:thumb:[/QUOTE]</p><p><br /></p>

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