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<p>[QUOTE=&quot;MIGuy, post: 7751676, member: 116145&quot;]Okay, thanks to this post, I&#039;m getting a refund for some <b>years </b>of sales tax charges that my eBay purchases were exempt from.&nbsp; This was NOT a difficult nor unpleasant experience - it was kind of time consuming (about an hour and a half in chat while I watched Chopped, looked at coins and played with the dog) - I started with a clear explanation citing the relevant sales tax exemptions under my state law, then I started giving item numbers, then I asked if I could give order numbers instead because a lot of orders contained multiple items, then after about 45 minutes of me listing stuff the customer service guy (who was awesome - shout out to Juan at eBay) said he could go into my purchase history and do it himself, so that took a lot of time as I had a lot of relevant transactions, but he did all the work and would let me know what date he was on periodically, &quot;I&#039;m working on October, 2019...&quot;.&nbsp; And here is what happens now, from our chat &quot;And now I am going to send the information that I have here to the tax department and they will take a look on the orders and the they will make the refund for you, and the time frame for the investigation and issue the refund is&nbsp; 10 to 15 business days, and then they will send all the information about the investigation process and the refund.&quot; </p><p><br /></p><p>Anyway, I was impressed once I figured out how to get past the chat bot to a live person how helpful he was and I appreciated that he understood what I was asking for, and why and knew the process to follow.&nbsp; I highly recommend you check your state&#039;s law to see if rare coins (or all coin / currency) purchases are exempt from sales tax and that you reach out to eBay to address it, like I did, if they are and you&#039;ve been charged anyway, as I was.[/QUOTE]</p><p><br /></p>

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