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Is 7.20 EUR worth the bad publicity??
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<p>[QUOTE="Dafydd, post: 8114663, member: 86815"]Some years ago I had a bad experience with an auction house. Funnier in fact.</p><p>[ATTACH=full]1411611[/ATTACH]</p><p><br /></p><p>As you can see, my 250 EUR prebid (accepted by the house in a separate email) should have been the winning bid.</p><p>In the live auction, a member of the house staff presented all the lots, live, speaking Polish and the bids were in Polish currency, not EUR so I didn't understand a thing. But, having the prebid over the winning bid (even converted in EUR) means I won, right?</p><p>Wrong.</p><p>After an email ping pong with the house, initially assuring me that 230 > 250, they finally acknowledged their mistake.</p><p>My compensation?</p><p>...</p><p>...</p><p>wait for it...</p><p>...</p><p><i>Unfortunately we can only apologize you. <font size="6">We decide to give you an discount 2% buyers fee for our next action.</font></i></p><p><font size="6"><br /></font></p><p><font size="6"><font size="4">My decision was to forget about these idiots, even if the possibility of "an discount" (quite large, 2% of the fee? wow) for the "next action" was tempting. </font></font>[/QUOTE]</p><p><br /></p><p><br /></p><p><br /></p><p>I wonder if this is the same Polish Auction House that sent a couple of coins by UPS with an invoice made out in Polish Zlotys. UPS then decided to interpret the invoice as Pounds Sterling which gave me an import duty charge larger than the value of the coins. I refused to pay the charges as an obvious error had been made.</p><p>The Auction House refused to repatriate the coins to mail them to me as they said it would incur a charge for themselves! These coins sat in a UPS depot 35 miles from my home for more than eight months until I finally found a UPS official with some common sense who unravelled the mess. In the interim UPS were billing unpaid fee charges penalties which increased the amount owed. Fortunately all ended well as UPS reversed the Zloty/ 20% import duty to Pounds Sterling 5% import duty which could have been sorted by my first email.</p><p><br /></p><p>It would have to be an exceptional coin that filled a big hole in my collection before I would bid with them again.[/QUOTE]</p><p><br /></p>
[QUOTE="Dafydd, post: 8114663, member: 86815"]Some years ago I had a bad experience with an auction house. Funnier in fact. [ATTACH=full]1411611[/ATTACH] As you can see, my 250 EUR prebid (accepted by the house in a separate email) should have been the winning bid. In the live auction, a member of the house staff presented all the lots, live, speaking Polish and the bids were in Polish currency, not EUR so I didn't understand a thing. But, having the prebid over the winning bid (even converted in EUR) means I won, right? Wrong. After an email ping pong with the house, initially assuring me that 230 > 250, they finally acknowledged their mistake. My compensation? ... ... wait for it... ... [I]Unfortunately we can only apologize you. [SIZE=6]We decide to give you an discount 2% buyers fee for our next action.[/SIZE][/I] [SIZE=6] [SIZE=4]My decision was to forget about these idiots, even if the possibility of "an discount" (quite large, 2% of the fee? wow) for the "next action" was tempting. [/SIZE][/SIZE][/QUOTE] I wonder if this is the same Polish Auction House that sent a couple of coins by UPS with an invoice made out in Polish Zlotys. UPS then decided to interpret the invoice as Pounds Sterling which gave me an import duty charge larger than the value of the coins. I refused to pay the charges as an obvious error had been made. The Auction House refused to repatriate the coins to mail them to me as they said it would incur a charge for themselves! These coins sat in a UPS depot 35 miles from my home for more than eight months until I finally found a UPS official with some common sense who unravelled the mess. In the interim UPS were billing unpaid fee charges penalties which increased the amount owed. Fortunately all ended well as UPS reversed the Zloty/ 20% import duty to Pounds Sterling 5% import duty which could have been sorted by my first email. It would have to be an exceptional coin that filled a big hole in my collection before I would bid with them again.[/QUOTE]
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