I bought a coin from Inwood on ebay on October 7th, as of right now(October 17th) the only thing showing on the tracking is a shipping label created the next day. I sent them an email yesterday and have not received a response as of yet. If I don't hear anything or see it shipped by tomorrow I'm going to get a refund and this was an $800 coin I purchased so they don't even take care of the "High Roller" transactions. I think it's a classic case of selling more volume then they can handle. But it said right in their ebay listing that they ship the next business day which is a lie, a shipping label creation is not shipping an item. I would stay away unless you like not knowing if you will ever receive your purchase.
As I posted way earlier, I never received a response when I contacted them. Bad business practices. Luckily I received my coin.
I won a 1921 Peace dollar on Heritage, but got a 1925 in the mail. They fawned all over me by phone and email while correcting the mistake. I quickly got what I won.
Just saw this thread. Dallas rare coins is my local shop that I frequent. To my knowledge they do not have an eBay store just a stand alone location. I have been using them for 2 years with no problems. Good honest people.
If it's been 10 days, I would open a case with Ebay now. I would probably be trying to reach Inwood on the phone right now as well.
No. It's the truth for some but not for others. No need to get insulting. I don't own any high roller coins.
I find heritage customer service very good they ship my packages very quickly their always very accommodating when I contact them and. They even send me free catalogs. Same can be said for stacks bowers too tho. But their website sucks and seems worse now
I couldn't agree with that statement more! EBay needs to change its definition of "shipped" to correspond with the date that the package was "accepted" at the local post office. That is part of the tracking so I don't see why they shouldn't be able to do it.
Not in the least,while it may be alot of money for now it's no where near "high roller " status. That is a yawn amount to the majority of dealers. I don't think you reach that until your in the 5 figure numbers. And no I don't have that kind of cash either.
Geez didn't mean to start a disagreement over whether $800 was high roller or not LOL. I'm just a normal collector so $800 is a lot of...um coin for me to spend. Yeah I'm going to contact eBay. Still hasn't been shipped and they never got back to me. I don't get their business philosophy, it seems sometimes they ship right away and sometimes they don't, its complete dumb luck whether you get your coin in a timely manner or not.
I have bought several bullion coins from them on EBay over the last two months and been very happy. Good quality, free shipping, and no significant delays. But I agree, they do not communicate.
any of these: 1) a single purchase of more than $20,000, 2) lifetime purchases from my company of more than $100,000, or 3) a collection valued at more than $250,000. Just my gut response to your question, no serious logic involved.