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Interesting thread about a PCGS reholder sub that downgraded
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<p>[QUOTE="ddddd, post: 4148281, member: 22377"]<a href="https://forums.collectors.com/discussion/1033258/anyone-ever-have-a-coin-bounced-while-in-for-reholdering/p1" target="_blank" class="externalLink ProxyLink" data-proxy-href="https://forums.collectors.com/discussion/1033258/anyone-ever-have-a-coin-bounced-while-in-for-reholdering/p1" rel="nofollow">https://forums.collectors.com/discussion/1033258/anyone-ever-have-a-coin-bounced-while-in-for-reholdering/p1</a></p><p><br /></p><p>Anyone see/follow this thread on the PCGS forum? One of the posters sent a coin in for reholder (which means it gets a new holder and PCGS only checks for authenticity-not grade) and it downgraded from 64PL to 64. The poster said they were offered compensation in the form of some grading vouchers and not a cash/check payout. It was also less than they expected (much lower than it would take to replace the coin).</p><p><br /></p><p>The moderator closed the thread with a simple comment suggesting to keep working with customer service. I wonder if this will have a positive resolution? It seems like it has already gone further than it should have (the poster should have been offered fair compensation and an apology for the company not following their written guidelines for the reholder service).</p><p><br /></p><p>This is also a bit concerning if anyone was planning to send coins for reholder (although it's possible PCGS will use this a learning opportunity to prevent such incidents in the future).[/QUOTE]</p><p><br /></p>
[QUOTE="ddddd, post: 4148281, member: 22377"][URL]https://forums.collectors.com/discussion/1033258/anyone-ever-have-a-coin-bounced-while-in-for-reholdering/p1[/URL] Anyone see/follow this thread on the PCGS forum? One of the posters sent a coin in for reholder (which means it gets a new holder and PCGS only checks for authenticity-not grade) and it downgraded from 64PL to 64. The poster said they were offered compensation in the form of some grading vouchers and not a cash/check payout. It was also less than they expected (much lower than it would take to replace the coin). The moderator closed the thread with a simple comment suggesting to keep working with customer service. I wonder if this will have a positive resolution? It seems like it has already gone further than it should have (the poster should have been offered fair compensation and an apology for the company not following their written guidelines for the reholder service). This is also a bit concerning if anyone was planning to send coins for reholder (although it's possible PCGS will use this a learning opportunity to prevent such incidents in the future).[/QUOTE]
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Interesting thread about a PCGS reholder sub that downgraded
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