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Message:: [QUOTE="C-B-D, post: 1707250, member: 43130"]I got a coin in the mail today from a seller that doesn't usually sell coins. It was harshly polished. Maybe a G06 details.  It was a terrible pic of a 1909 barber half. I paid between $15 - $20 for it. I just bought it on the chance it was a nice original vg. So I send a message to the seller saying "Hey I got the coin, unfortunately it's badly polished to a bright white. I'm sort of disappointed." He messages me back and says, "I have no clue about coins. How about I refund you, you return it, and we'll part as friends?"  So a minute later I had my refund and he had already sent the cancel transaction request, which I accepted.  Honestly my first thought was: "Wow, that's a really nice way to do business and great communication!" My second thought was, "I wonder if I started giving instant refunds before I had the coin back, how many people would just keep the coin and say 'forget this fool!'"? Granted, it was a cheap coin, but I really appreciate how this seller handled it. I wasn't even going to ask for a refund or leave a neg/neutral. I was just going to leave a 2 star rating for "item as described" and keep it. I'm returning it tomorrow. But I wonder, could I pull off this customer friendly, yet risky return policy? Would you?[/QUOTE]