This is for those that have actually had to file a claim on lost coins. I wonder how the USPS deals with claims. What type of proof of value will they ask for if there is a claim? I also wonder about Hugh Wood. What type of proof of value did they need to pay a claim? Feel free to post what you had to deal with using other types of insurance.
From what I have heard, Hugh Wood is much easier to file and receive a claim with than USPS. A friend of mine just recently had to file a claim with USPS. The outcome was very disturbing in my opinion.
Disturbing... that's a strong word. What'd they do to the poor guy? I've had one claim with USPS and it was easy and quick - it was for a damaged mint box and maybe about $10.
Over multiple months they flat declined his claim immediately, then did it again after he supplied proof of value. He asked for a 2nd review and this time got a "sorry for your troubles" and a $50 check. He paid for $1200 insurance.
Whoa you say he insured it for 1,200 or paid 1,200 for insurance alone!! yeah I would say very DISTURBING..
I posted about this recently. I had a package I sent from an eBay order show up without the item inside and signs that it had been intentionally removed. I found out that insurance was automatically included for up to $100 I believe, and it was a $30 coin. I sent in a copy of the eBay order details page showing the value along with the tracking and shipping info and was surprised to get a check for $30 in the mail about a week later. They never contacted me or anything, just sent the check. It was a nice surprise.
What's the backstory? Was the merchandise a total loss, or was it damaged to the point that there was still substantial salvage value?
Keep in mind, it wasn't my coins so I am hearing this from the collector, so I'm sure I don't have the total story. If I do, it makes it worse. My friend is an avid collector of Chinese material. He had purchased raw a few of the crown sized Chinese coins. I think it was only 2 coins. Anyways, he sent them to NGC for grading. Tracking showed they never left the local post office. The package was returned to him several days after mailing, opened and of course missing the coins. It had been cut open. There is little doubt in my mind what happened but no way to prove anything.
