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<p>[QUOTE="goldmember, post: 1336790, member: 19304"]Sorry to resurrect an old thread, but I need to rant about paypal and it probably isn't worth a new thread.</p><p><br /></p><p>I sold one of my graded 25th Anniversary Silver eagle sets on ebay in November, and the buyer wasn't happy. They wanted the OGP (even though it wasn't listed in the auction or shown in the pictures). I disagreed and we went back and forth a few times and then came to an agreement that I would send the OGP for free if they paid for shipping. Both sides were happy, or so I thought. The packaging is delivered, positive feedback is left by both sides. Then, out of the blue, the money disappears out of my paypal account. It turns out that the seller filed a chargeback with their credit card for a merchandise problem while we were going back and forth. They then cancelled the chargeback when they got the OGP on Dec 11th, but I am still without my money. The buyer, their credit card company, and me are all ok with this transaction but paypal has decided that it will be 75-90 days before the issue is decided and then I MIGHT get my money back. In fact, they have it listed as a "resolved" dispute, with me losing my money and the original transaction reversed.</p><p><br /></p><p>The moral of this story is that, as a seller, you have no protection from a chargeback if the buyer knows the system. I bought my postage through Paypal, with tracking, insurance, and signature. It shows delivered and the buyer left me positive feedback. None of this means anything. If the buyers credit card company finds in their favor, I lose my money and my coins. There is no requirement to ship them back in order for the buyer to get their money back. It is simply criminal. To add insult to injury, Paypal is charging me another $20 to fight the chargeback. I lose that money either way. If you are selling, don't sell anything on ebay that you can't afford to lose because it is not possible to protect yourself on there anymore.[/QUOTE]</p><p><br /></p>
[QUOTE="goldmember, post: 1336790, member: 19304"]Sorry to resurrect an old thread, but I need to rant about paypal and it probably isn't worth a new thread. I sold one of my graded 25th Anniversary Silver eagle sets on ebay in November, and the buyer wasn't happy. They wanted the OGP (even though it wasn't listed in the auction or shown in the pictures). I disagreed and we went back and forth a few times and then came to an agreement that I would send the OGP for free if they paid for shipping. Both sides were happy, or so I thought. The packaging is delivered, positive feedback is left by both sides. Then, out of the blue, the money disappears out of my paypal account. It turns out that the seller filed a chargeback with their credit card for a merchandise problem while we were going back and forth. They then cancelled the chargeback when they got the OGP on Dec 11th, but I am still without my money. The buyer, their credit card company, and me are all ok with this transaction but paypal has decided that it will be 75-90 days before the issue is decided and then I MIGHT get my money back. In fact, they have it listed as a "resolved" dispute, with me losing my money and the original transaction reversed. The moral of this story is that, as a seller, you have no protection from a chargeback if the buyer knows the system. I bought my postage through Paypal, with tracking, insurance, and signature. It shows delivered and the buyer left me positive feedback. None of this means anything. If the buyers credit card company finds in their favor, I lose my money and my coins. There is no requirement to ship them back in order for the buyer to get their money back. It is simply criminal. To add insult to injury, Paypal is charging me another $20 to fight the chargeback. I lose that money either way. If you are selling, don't sell anything on ebay that you can't afford to lose because it is not possible to protect yourself on there anymore.[/QUOTE]
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