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<p>[QUOTE=&quot;Numismania, post: 1125393, member: 28971&quot;]Selling is simple....for shipping, you must ABSOLUTELY POSITIVELY have tracking (as has been said, delivery confirm for up to $250, signature confirm for over $250).&nbsp; THAT will eliminate ANY claim of &#039;not received&#039;.&nbsp; Period.&nbsp; Paypal will side with the seller.&nbsp; NEVER ship without tracking...insurance numbers are NOT acceptable as proof of delivery....you MUST use delivery or signature confirmation.&nbsp; Period.</p><p>&nbsp;</p><p>As far as a return policy, you might as well offer one, as a buyer simply needs to file a SNAD, and Paypal will side with the buyer 100% of the time, regardless of what you state for your return policy.&nbsp; Ebay buyers are getting smart and learning the loopholes to get everything for nothing.&nbsp; Ship without a delivery or sig confirm, and you just gave the buyer the coin (or other item) for free...FREE.&nbsp; End of story, no arguing will get you out of it....you WILL lose.</p><p>&nbsp;</p><p>So, easiest way to sell.....describe/image to the ultimate best of your ability, refrain from using overly descriptive words, like &#039;rainbow&#039; (unless it IS ABSOLUTELY that colorful.....much like Kryptonitecomics coins....most all of his ARE rainbows, and beauties at that...), offer a return policy, and if at all possible, offer free shipping.&nbsp; </p><p>&nbsp;</p><p>Should a buyer contact you with a problem, bite the bullet immediately and tell them to send it back for full refund of purchase price...only bend on refunding of shipping if the original contact message gives you &#039;that feeling&#039; that you have a problem buyer, usually identified by strong wording out of the gate.&nbsp; NEVER get sucked in when a buyer says they &#039;want the coin, but it isn&#039;t as described, so give me a partial refund and I&#039;ll keep the coin&#039;.&nbsp; ALWAYS take the coin back and issue full refund, only after receiving the coin back.&nbsp; If the buyer ships w/out delivery confirmation, then he&#039;s SOL.&nbsp; </p><p>&nbsp;</p><p>Paypal is the land of confirmations.&nbsp; Use them and you&#039;ll be safe from &#039;not received&#039;...other than that, &#039;it&#039;s a buyer&#039;s world&#039; and be prepared to be at the mercy of the buyer for anything other than non-delivery...meaning ANY problem, just tell buyer to ship back for full refund, but NEVER give a refund till you have your item back.</p><p>&nbsp;</p><p>Now, if a buyer sends you back a 2009 Jefferson raw, when you shipped him an 1892-S Barber half, and the buyer ships it back with delivery confirmation........[/QUOTE]</p><p><br /></p>

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