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<p>[QUOTE="brg5658, post: 1687944, member: 29751"]I'm surprised no one has mentioned that PCGS is a part of a publicly traded brand (Collectors Universe, NASDAQ:CLCT), while NGC is a privately held company. PCGS has to answer to their shareholders, while NGC makes business practice changes and policy changes to progress the hobby and their future. Almost anyone who has dealt with the two companies would tell you that NGC has far superior customer service. While NGC may pay for the ANA and PNG endorsement, those two entities may also not wish to endorse PCGS, whose corporate and fiscal responsibility is first and foremost to their stock holders - not to their customers.</p><p><br /></p><p>I always just assume that all of the PCGS-only kool aid drinkers must be USA-coin collectors only. NGC has far and away a better reputation for world coin grading, and any insult you can fling at NGC for USA coin gradeflation can be thrown back at PCGS for world-coin gradeflation -- usually to more of an extreme. IF you are truly a coin collector (and not an investor or speculator) then the coin is what matters; not the brand of plastic entombing it.[/QUOTE]</p><p><br /></p>
[QUOTE="brg5658, post: 1687944, member: 29751"]I'm surprised no one has mentioned that PCGS is a part of a publicly traded brand (Collectors Universe, NASDAQ:CLCT), while NGC is a privately held company. PCGS has to answer to their shareholders, while NGC makes business practice changes and policy changes to progress the hobby and their future. Almost anyone who has dealt with the two companies would tell you that NGC has far superior customer service. While NGC may pay for the ANA and PNG endorsement, those two entities may also not wish to endorse PCGS, whose corporate and fiscal responsibility is first and foremost to their stock holders - not to their customers. I always just assume that all of the PCGS-only kool aid drinkers must be USA-coin collectors only. NGC has far and away a better reputation for world coin grading, and any insult you can fling at NGC for USA coin gradeflation can be thrown back at PCGS for world-coin gradeflation -- usually to more of an extreme. IF you are truly a coin collector (and not an investor or speculator) then the coin is what matters; not the brand of plastic entombing it.[/QUOTE]
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