Agreed. It's really easy to get that bad reputation...it's hard to fix. They'd probably be better off closing and starting a new company if they wanted to use standards like PCGS and NGC.
Well what about the "bad reputations" of the raw coin/currency dealers? Too bad it is so difficult to warn others about them and their no return policies!
The new PCI? Last time I checked, DLRC bought the PCI holders and started DGS in 2009 and folded up shop in 2010.
I agree with you...you have to be really careful in this hobby or you get burned. It still happens to everyone once in a while.