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I sell in ebay a coin and I ship it with registered mail
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<p>[QUOTE="RaceBannon, post: 1304766, member: 25357"]The first thing I would do is contact the buyer and let him know the following:</p><p>1. You shipped the coin to the address listed on file by ebay as his home address</p><p>2. If he has since moved, it is his responsibility to change his mailing address with eBay, or he will have all items from future auctions he wins sent to the wrong address as well. Bottom line, he needs to update his mailing address.</p><p>3. If I was in your shoes as the seller, I'd probably just eat the shipping costs on this one and send him his coin, rather than risk a negative feedback. Future business is more valuable than the cost of shipping. Then I'd block this buyer from bidding on any of my auctions in the future. It may have been a genuine mistake on his part, or he may be trying to take advantage of you, don't risk the latter again by simply blocking him, you won't have to ever do business with him again. There's a fine line between being taken advantage of, and bending over backwards for your customers. Yes, it was his mistake, but this is an opportunity to build your reputation as a seller or risk ruining it. Not worth ruining it over a few bucks for shipping in my opinion.</p><p><br /></p><p>Take the moral high ground, it may cost a few bucks right now, but in the long run you'll come out ahead.[/QUOTE]</p><p><br /></p>
[QUOTE="RaceBannon, post: 1304766, member: 25357"]The first thing I would do is contact the buyer and let him know the following: 1. You shipped the coin to the address listed on file by ebay as his home address 2. If he has since moved, it is his responsibility to change his mailing address with eBay, or he will have all items from future auctions he wins sent to the wrong address as well. Bottom line, he needs to update his mailing address. 3. If I was in your shoes as the seller, I'd probably just eat the shipping costs on this one and send him his coin, rather than risk a negative feedback. Future business is more valuable than the cost of shipping. Then I'd block this buyer from bidding on any of my auctions in the future. It may have been a genuine mistake on his part, or he may be trying to take advantage of you, don't risk the latter again by simply blocking him, you won't have to ever do business with him again. There's a fine line between being taken advantage of, and bending over backwards for your customers. Yes, it was his mistake, but this is an opportunity to build your reputation as a seller or risk ruining it. Not worth ruining it over a few bucks for shipping in my opinion. Take the moral high ground, it may cost a few bucks right now, but in the long run you'll come out ahead.[/QUOTE]
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I sell in ebay a coin and I ship it with registered mail
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