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<p>[QUOTE="Vegas Vic, post: 1907371, member: 58810"]I'm not saying that is ok to return a no refund item by inventing reasons why it is snad when it is not. At the same time you are not exactly talking about what I am. Let me be very specific. Anytime you sell an item that can and does drop 80% in value it does not matter how YOU would act. You are dealing with the public. A public who are in a situation where they are going to lose a month's worth of income. You need to deal with the public as they are not as you would act. Was it ok to make up bogus reasons for a snad? No. However you need to expect that a percentage of the public will do whatever they can to get their money back. How you would react as the buyer is totally irrelevant. All that matters is how they would react.</p><p><br /></p><p>Dealing with the public is a statistical event. The professional understands this and is ready when someone is not acting reasonably or how you would. I have dealt with many people in my career who make choices that make returning this coin as a snad pale. But I am always ready to deal with problems that are created by bad decisions or criminal decisions.</p><p><br /></p><p><br /></p><p>eBay is about protecting the buyer first. Agree or disagree this is clear. eBay is not going to let someone lose 80% in days of a purchase if they complain. Please don't speak of bullion not only are these different topics but there are few (some but really very few) examples in history of bullion losing 80% value in days. </p><p><br /></p><p>To all the dealers saying that this is going to push all sellers out of eBay I will say this. You are wrong. This eBay market is huge and when you can get the visibility from eBay many sellers are going to stay. They will bitch and moan. They will complain about particular circumstances with a buyer. A few might even leave but if everything the dealers is saying is true about this mass exodus of sellers why are the number of pcgs, ngc us coins up around 30% and total lots even more? Kind of like Medicare cuts to providers. Lots of cancer doctors talked about how infusion cuts would close all the clinics and yet they are for the most part still open. Home health companies talk all the time about how there will be no more companies yet cut after cut many are still there. (I know because I'm one of the guys who complain about cuts in my sector and says it will end things yet I still get up every morning and go to work just like all the others predicting the end of the world) Basically eBay has control over a significant amount of funding and eBay is not willing to fund problems. When I had problems they backed me 100%. I feel confident spending as much of my money as I do on eBay because I know that they have my back. </p><p><br /></p><p>But as I said before the eBay coin market is growing not shrinking. Protecting buyers, especially the weak uninformed ones, restores trust and confidence into the market. A market that has a very long and troubled history of dishonesty. Look at the tpg's. They were basically created to protect those who want to collect coins from those who would want to try to take advantage of them because they have less knowledge. And the market has clearly become much stronger with pcgs and ngc involved.</p><p><br /></p><p>It makes the whole sector stronger when a novice like this guy gets his money back. When new people enter the market and get gouged they just turn around and leave. We lose someone who wants to be a part of the market who backs their opinions with cash.[/QUOTE]</p><p><br /></p>
[QUOTE="Vegas Vic, post: 1907371, member: 58810"]I'm not saying that is ok to return a no refund item by inventing reasons why it is snad when it is not. At the same time you are not exactly talking about what I am. Let me be very specific. Anytime you sell an item that can and does drop 80% in value it does not matter how YOU would act. You are dealing with the public. A public who are in a situation where they are going to lose a month's worth of income. You need to deal with the public as they are not as you would act. Was it ok to make up bogus reasons for a snad? No. However you need to expect that a percentage of the public will do whatever they can to get their money back. How you would react as the buyer is totally irrelevant. All that matters is how they would react. Dealing with the public is a statistical event. The professional understands this and is ready when someone is not acting reasonably or how you would. I have dealt with many people in my career who make choices that make returning this coin as a snad pale. But I am always ready to deal with problems that are created by bad decisions or criminal decisions. eBay is about protecting the buyer first. Agree or disagree this is clear. eBay is not going to let someone lose 80% in days of a purchase if they complain. Please don't speak of bullion not only are these different topics but there are few (some but really very few) examples in history of bullion losing 80% value in days. To all the dealers saying that this is going to push all sellers out of eBay I will say this. You are wrong. This eBay market is huge and when you can get the visibility from eBay many sellers are going to stay. They will bitch and moan. They will complain about particular circumstances with a buyer. A few might even leave but if everything the dealers is saying is true about this mass exodus of sellers why are the number of pcgs, ngc us coins up around 30% and total lots even more? Kind of like Medicare cuts to providers. Lots of cancer doctors talked about how infusion cuts would close all the clinics and yet they are for the most part still open. Home health companies talk all the time about how there will be no more companies yet cut after cut many are still there. (I know because I'm one of the guys who complain about cuts in my sector and says it will end things yet I still get up every morning and go to work just like all the others predicting the end of the world) Basically eBay has control over a significant amount of funding and eBay is not willing to fund problems. When I had problems they backed me 100%. I feel confident spending as much of my money as I do on eBay because I know that they have my back. But as I said before the eBay coin market is growing not shrinking. Protecting buyers, especially the weak uninformed ones, restores trust and confidence into the market. A market that has a very long and troubled history of dishonesty. Look at the tpg's. They were basically created to protect those who want to collect coins from those who would want to try to take advantage of them because they have less knowledge. And the market has clearly become much stronger with pcgs and ngc involved. It makes the whole sector stronger when a novice like this guy gets his money back. When new people enter the market and get gouged they just turn around and leave. We lose someone who wants to be a part of the market who backs their opinions with cash.[/QUOTE]
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