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<p>[QUOTE=&quot;ksparrow, post: 497831, member: 7638&quot;]Hi Boss, I think that given your explicit instructions to NCS, if indeed they do have good customer service they should do something to &quot;make you whole.&quot;&nbsp; Seriously, they are consultants as well as conservators, and you asked for their professional judgement, not just a procedure. (as a physician, there are times when I ask a specialist to do a procedure only, and times when I ask for an opinion, and then a procedure IF NECESSARY. I believe your situation is analagous, especially since you made your request explicit). </p><p><br /></p><p>An earlier post asked if NCS can remove carbon spots- yes they can, but the coin overall will look brighter, if much more presentable. </p><p><br /></p><p>I would try the matchhead or other fast toning techniques first on a no-value coin, if you are so inclined- results can be variable and not necessarily attractive, from what I have read![/QUOTE]</p><p><br /></p>

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