I ordered a bunch of Mint Sets and sent back the one's I did not care for. I got a phone call and was warned to not do that again or they would cancel my account. As for these HOF Coins, remember that the US Mint took a large quantity to the Baltimore Show which may account for the back order.
But a business didn't introduce this product, the US Congress did. They told the mint what to make and how many of them to make.
Congress authorizes the coinage. They don't set mintage limits, unless it is strictly specified in the authorizing legislation.
I checked, the mintages were specified in the authorizing legislation. And more often than not the legislation for commemoratives does specify the mintages.
Yes, but the orders for the Silver coins isn't even close to the 400,000 combined limit. Orders could have been fulfilled in a more organized manner. The Gold one is sold out, based on orders having reached 50,000 limit of mintage. There is a wait list for cancelled orders.
You are correct, in many cases. Sometimes, it is left open. The mint does have some discretion, obviously.
I imagine the silver will sell out eventually. I agree with you that the process is still not good. I waited for 3 hours.