2. I’m also interested in hearing how fellow collectors who are away from home during the day receive their purchases. 3. Here’s my problem – I prefer purchases delivered to my work address with no more people than necessary knowing about my collecting habit. Courier companies bringing shipments from overseas prefer not to take payment at the door, even by credit card. Often just they look up our company address, assume I want the goods cleared and taxes paid by the company’s customs broker, and so create unwanted attention plus an accounting headache. 4. I’m pleased with many coin dealers who oblige by sending my purchases by international priority post. If required I pay Canada Post on delivery by credit card and get my merchandise. That’s the arrangement I requested from Naumann, located in Vienna. 5. But in conversation with their staff, they say that the Austrian postal system will not accept their shipments for Canada. But I cannot find any relevant restrictions on the Austrian Post site. I’ve even offered to take any risk of loss. I can’t figure out why Naumann cannot comply with my request, or whether the company just won’t. 6. I know that there are many competing coin dealers, but before considering closing my account I’d like to understand why there is a problem and if there is a way to address it without substantial cost. Any insight would be welcome. Thank you.