How could NGC do this ? Do I have any recourse for this ?

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YOU'RE SO FULL OF IT, YOUR EYES ARE BROWN!

Do you really think that a multi-million dollar corporation needs a dime that bad?

The staff at NGC, from the president on down, are some of the most reputable people I know.

 

When was the last time you read the "Terms and Conditions" of the NGC contract?

 

OK I have found the paperwork and will first apologize if I misinformed people about the Conservation Services. I did check the box which says "NCS Modern". This would clearly be my mistake in doing so. NGC did what I asked, I assume. So by me doing this, which I was wrong, they cleaned it or whatever. So conservation would not be recommended with old, toned coins or should it be done ?
Another thought, but it sure took away from the look of the Dime, my bad. So someone or all, educate me on why we should or why we should not have TGP 'conserve' the coin ? In doing so, do we take that chance of changing the appearance and at what cost, just more questions.

 

I’ve sent toned coins to NCS before and they came unchanged with all toning still intact.

 

I see I misunderstood. I guess there's a first time or everything, lol.

 

OK but the picture NGC has allowed me to see before the Dime is in my hands here alarms me.

 

Whew !

 

what does the coin type have to do with conservation services? I never sent anything to NCG but conservation is a paid for service and have to ask for it, as far as I know.

 

You should have a good reason for requesting NCS, like residue or spotting on the coin, though most of that can be treated at home for little cost. On a darkly toned coin like that they would assume you want them to dip it, and that's what they did. It's iffy on whether they recommend against conservation when a coin doesn't need it. Usually they will do something to it at their own judgment. To be clear, what they did was not the cause of the details grade. The coin had already been improperly cleaned. Toning (which you basically requested that they remove) sometimes hides the evidence of an old cleaning.

 

I would assume that because I checked the box, they did something to change the look.

 

yep it did, as seeing with the before and after pictures. The dark toning of the coin hid the other. How could I see it, how could anyone see it until as you would say, the dipping really changed the look.

 

I keep thinking then, if a dime like this is 'dipped' not saying it was, could that change the tone of the coin that much since it's 90% silver ? Does that mean the coin could have been artificially toned ? Thoughts.

 

Not in this case, but coins can tone very quickly after an improper cleaning as it reveals a new unprotected layer of metal.

 

would you consider acetone improper cleaning ?

 

CoinTalk and worth every penny...

 

I've got to commend you. It took some guts to eat crow after all that's been said in this thread. Coming forward with that admission took cajones and changes everything. Kudos to you sir.

 

hey, I'm 65, I've eaten it before. I'm just interested in just how this "conservation" changed the entire look of the dime. Hey, also allowed for more questions about the process, still want to know just type of 'conservation' they actually perform.

 

Acetone will rid the surfaces of organic and some oily deposits without altering the original surface of the coin. It will not remove toning. A soak in acetone is not cleaning, unless you rub or wipe it of course, then you will leave hairline scratches which will scream "cleaned" to anyone who sees it