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<p>[QUOTE="Owle, post: 1431902, member: 22004"]It's outrageous that this happened to you, Hunt1, have you called Heritage yet??? I would be adament about this until they fulfill their duty to you, their customer. A customer after all is their most valuable asset. And in this case I would venture to guess you are not happy, you are really, really, peeved for the damage that was done to the original slab which is valuable in and of itself, where three graders looked at your coin and agreed as to the current grade and a finalizer also agreed, plus the company has an iron-clad guarantee as long as the slab is undamaged. I have no real doubt, maybe a glimmer, that the TPG company would reslab it. So Heritage could send a private courier to pick up said certified coin at your residence, and then have it reslabbed in an equal or greater condition slab. Would this be satisfactory to you?</p><p><br /></p><p>If they refuse to help you, you could contact the attorney general in your state and see if they would be interested in writing Heritage a letter outlining your grievances. Or you could sue them yourself for damage to the holder, emotional duress, and maybe even loss of conjugal privileges.<img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie11" alt=":rolleyes:" unselectable="on" unselectable="on" />[/QUOTE]</p><p><br /></p>
[QUOTE="Owle, post: 1431902, member: 22004"]It's outrageous that this happened to you, Hunt1, have you called Heritage yet??? I would be adament about this until they fulfill their duty to you, their customer. A customer after all is their most valuable asset. And in this case I would venture to guess you are not happy, you are really, really, peeved for the damage that was done to the original slab which is valuable in and of itself, where three graders looked at your coin and agreed as to the current grade and a finalizer also agreed, plus the company has an iron-clad guarantee as long as the slab is undamaged. I have no real doubt, maybe a glimmer, that the TPG company would reslab it. So Heritage could send a private courier to pick up said certified coin at your residence, and then have it reslabbed in an equal or greater condition slab. Would this be satisfactory to you? If they refuse to help you, you could contact the attorney general in your state and see if they would be interested in writing Heritage a letter outlining your grievances. Or you could sue them yourself for damage to the holder, emotional duress, and maybe even loss of conjugal privileges.:rolleyes:[/QUOTE]
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