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Heritage Auction's privacy - or lack of it (rant warning)
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<p>[QUOTE="-jeffB, post: 2369585, member: 27832"]Added qualification above.</p><p><br /></p><p>Arguing that "this is okay because they guessed right" doesn't carry any water in the world of actual business policy. Specifically, if you're dealing with businesses that operate with this amount of slack, you'd better be sure you aren't going to, oh, I don't know, <i>move</i>. Or divorce or remarry.</p><p><br /></p><p>I don't know if there are <i>laws</i> that HA is breaking here. (I do know that if they'd done something similar with <i>health information</i>, under HIPAA regulations they would be in a world of well-defined legal hurt.)</p><p><br /></p><p>The bigger question, though, is <i>why would they do this in the first place</i>? If someone buys something from them through an eBay auction, they can feel free to set up a <i>new</i> account for that eBay customer, and maybe even <i>ask</i> whether they'd like to use an existing HA account instead. But doing this automatically, and leaking potentially sensitive financial information to boot, is a Really Big Screw-Up. Having the same last name, or address, or even last name AND address as someone else DOES NOT automatically imply permission to share arbitrary purchase information.[/QUOTE]</p><p><br /></p>
[QUOTE="-jeffB, post: 2369585, member: 27832"]Added qualification above. Arguing that "this is okay because they guessed right" doesn't carry any water in the world of actual business policy. Specifically, if you're dealing with businesses that operate with this amount of slack, you'd better be sure you aren't going to, oh, I don't know, [I]move[/I]. Or divorce or remarry. I don't know if there are [I]laws[/I] that HA is breaking here. (I do know that if they'd done something similar with [I]health information[/I], under HIPAA regulations they would be in a world of well-defined legal hurt.) The bigger question, though, is [I]why would they do this in the first place[/I]? If someone buys something from them through an eBay auction, they can feel free to set up a [I]new[/I] account for that eBay customer, and maybe even [I]ask[/I] whether they'd like to use an existing HA account instead. But doing this automatically, and leaking potentially sensitive financial information to boot, is a Really Big Screw-Up. Having the same last name, or address, or even last name AND address as someone else DOES NOT automatically imply permission to share arbitrary purchase information.[/QUOTE]
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