Log in or Sign up
Coin Talk
Home
Forums
>
Coin Forums
>
Coin Chat
>
Heritage Auction's privacy - or lack of it (rant warning)
>
Reply to Thread
Message:
<p>[QUOTE="Brett_in_Sacto, post: 2369463, member: 71510"]So I'm in the process of writing a letter to the head of HA due to severe privacy concerns. And I question Ebay's part in this as well since both were in "cahoots" to make this information exchange happen.</p><p><br /></p><p>This started with an ebay purchase - directly from my wife's unrelated ebay account.</p><p><br /></p><p>My wife won an ebay auction from hnai (heritage's ebay arm I guess?). </p><p><br /></p><p>A couple days later, I receive an e-mail on my own unrelated personal e-mail from HA saying that I'd won one of their auctions (which I hadn't bid on) and my package was being shipped. Knowing that I hadn't bid on HA and certainly hadn't paid for anything, I verified that the e-mail was legit (no exploits or malware links) and verified the phone number before calling what was listed in the e-mail.</p><p><br /></p><p>I reached HA and they told me that "their sales software" had found the same last name for the ebay purchase. They then correlated the purchase of my wife (and address, and complete information disclosed in an e-mail over public internet) to my "view" account with HA. I only ever used the account to view coins and auctions. I've never purchased from them. All they had was my first/last names - not my wife's.</p><p><br /></p><p>They immediately linked these two accounts (ebay - my wife's and my disparate e-mail account from HA) and built the correlation between the two.</p><p><br /></p><p>They then AUTOMATICALLY added me to their "My Collection" software which creates an inventory of my coins, and links all my preferences. </p><p><br /></p><p>All of this happened within HA's sales software from partial information - and without authorization or consent for my permission - or my wife's from her ebay information.</p><p><br /></p><p>Exact text from HA e-mail (which has no correlation to my wife's ebay account):</p><p><br /></p><p>"Congratulations on your recent purchase. We have added your purchases to our free <a href="http://coins.ha.com/c/my/collection/?type=notice-mycollection" target="_blank" class="externalLink ProxyLink" data-proxy-href="http://coins.ha.com/c/my/collection/?type=notice-mycollection" rel="nofollow">MyCollection</a> software. With it, you can manage all aspects of your collection, with features such as the current market value for your coins, easy item entry (bar code, wizard bulk loader, and manual entry), prices realized auction history, data exporting and custom categorization of your collections."</p><p><br /></p><p>For those that think this is "neat and convenient" you should consider how your information is being shared, and the fact that HA can use this (and probably already is) to build a bid/sell pattern from your ebay account without your permission.</p><p><br /></p><p>Needless to say, my next two actions are to write a letter to HA regarding their "lack of" privacy and exploitive information controls. And to close my account and request they remove all of my information permanently.[/QUOTE]</p><p><br /></p>
[QUOTE="Brett_in_Sacto, post: 2369463, member: 71510"]So I'm in the process of writing a letter to the head of HA due to severe privacy concerns. And I question Ebay's part in this as well since both were in "cahoots" to make this information exchange happen. This started with an ebay purchase - directly from my wife's unrelated ebay account. My wife won an ebay auction from hnai (heritage's ebay arm I guess?). A couple days later, I receive an e-mail on my own unrelated personal e-mail from HA saying that I'd won one of their auctions (which I hadn't bid on) and my package was being shipped. Knowing that I hadn't bid on HA and certainly hadn't paid for anything, I verified that the e-mail was legit (no exploits or malware links) and verified the phone number before calling what was listed in the e-mail. I reached HA and they told me that "their sales software" had found the same last name for the ebay purchase. They then correlated the purchase of my wife (and address, and complete information disclosed in an e-mail over public internet) to my "view" account with HA. I only ever used the account to view coins and auctions. I've never purchased from them. All they had was my first/last names - not my wife's. They immediately linked these two accounts (ebay - my wife's and my disparate e-mail account from HA) and built the correlation between the two. They then AUTOMATICALLY added me to their "My Collection" software which creates an inventory of my coins, and links all my preferences. All of this happened within HA's sales software from partial information - and without authorization or consent for my permission - or my wife's from her ebay information. Exact text from HA e-mail (which has no correlation to my wife's ebay account): "Congratulations on your recent purchase. We have added your purchases to our free [URL='http://coins.ha.com/c/my/collection/?type=notice-mycollection']MyCollection[/URL] software. With it, you can manage all aspects of your collection, with features such as the current market value for your coins, easy item entry (bar code, wizard bulk loader, and manual entry), prices realized auction history, data exporting and custom categorization of your collections." For those that think this is "neat and convenient" you should consider how your information is being shared, and the fact that HA can use this (and probably already is) to build a bid/sell pattern from your ebay account without your permission. Needless to say, my next two actions are to write a letter to HA regarding their "lack of" privacy and exploitive information controls. And to close my account and request they remove all of my information permanently.[/QUOTE]
Your name or email address:
Do you already have an account?
No, create an account now.
Yes, my password is:
Forgot your password?
Stay logged in
Coin Talk
Home
Forums
>
Coin Forums
>
Coin Chat
>
Heritage Auction's privacy - or lack of it (rant warning)
>
Home
Home
Quick Links
Search Forums
Recent Activity
Recent Posts
Forums
Forums
Quick Links
Search Forums
Recent Posts
Competitions
Competitions
Quick Links
Competition Index
Rules, Terms & Conditions
Gallery
Gallery
Quick Links
Search Media
New Media
Showcase
Showcase
Quick Links
Search Items
Most Active Members
New Items
Directory
Directory
Quick Links
Directory Home
New Listings
Members
Members
Quick Links
Notable Members
Current Visitors
Recent Activity
New Profile Posts
Sponsors
Menu
Search
Search titles only
Posted by Member:
Separate names with a comma.
Newer Than:
Search this thread only
Search this forum only
Display results as threads
Useful Searches
Recent Posts
More...