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<p>[QUOTE=&quot;krispy, post: 1046983, member: 19065&quot;]Hmmm...</p><p><br /></p><p>I understand the Mint may/does rinse coins with some sort of solution during production. The remainder of this substance appears on the surface of the coins that I received, coins which are brand new and just released. In this case, I do know that I did not receive coins that someone else had previously returned. So the Mint / PBGS could not have cleaned and redistributed these particular coins. I&#039;m not sure how to even verify that the Mint or PBGS is in the practice of cleaning and redistributing returned coins to their customers. Can you? </p><p><br /></p><p>I don&#039;t entirely doubt the practice, and it certainly seems plausible, but I will say that my <i>say</i> in the matter was in rejecting the inferior products I received under my subscription order. I returned all of the problem coins (5 out of 8 units) I ordered for my money back. I have subsequently canceled all future subscription orders for this product as I am uncertain I wish to buy these coins direct from the Mint in future. </p><p><br /></p><p>This product quality issue is not excusable. They cater to collectors and fail to run enough quality control checks before rushing these items out to consumers. These forums are available for their scrutiny and can utilize them to perfect their QC. Consumers do have rights and can/should communicate problems to businesses they are dealing with if they are not satisfied with something. I have done this by returning my items within the parameters of the Return Policy, and have even written a letter indicating the problem I found with these coins, the reason for the return, and sent photographic evidence of the issue for their convenience in dealing with the issue. </p><p><br /></p><p>I don&#039;t care to hear comments that it will do no good, that no one will listen or care or even see the letter that I sent in-- and if that is the case upon the return of this product, that is the company&#039;s (the Mint / PBGS&#039;) problem, hence why they are loosing a customer. I did the right thing. Others can only do as much if they are dissatisfied with their purchases. I documented my experiences here to encourage and demonstrate for others a similar course of action.[/QUOTE]</p><p><br /></p>

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