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<p>[QUOTE=&quot;ldhair, post: 1283481, member: 11540&quot;]Well said Lance.</p><p>The dime sounds like an important coin because of the family history. I would give it a few acetone baths and send it in just for the holder. It looks cleaned but PCGS has this new deal with genuine holders.&nbsp; This is an email Don sent out to members.</p><p><br /></p><p>Dear Member,&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; </p><p><br /></p><p>&nbsp;</p><p>&nbsp;</p><p>Once again thank you for continuing to make PCGS the most respected grading service in the world. There are thousands of Collectors Club members and we want you to know that we appreciate every one of you. If you have any issues or suggestions please contact the PCGS Customer Service department or see one of us at any show.</p><p>&nbsp;</p><p>We are making a few improvements to the PCGS Collectors Club membership and submission programs. Most of these improvements are effective immediately others will go into effect on November 15, 2011.</p><p>&nbsp;</p><p>·&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; Genuine with Details. This is a new service that we are offering at no additional charge. You can now choose from three Genuine Service options. 1) Do not holder Genuine Coins; 2) Genuine with Details; 3) or the standard (default) Genuine service. Genuine with Details will print the coin problem as well as a details grade. We will not be using numeric grades. An example might be “Cleaned – XF Details”. New submission forms will be available in a few weeks however Genuine with Details is effective immediately, simply write it on your submission form. Note: you cannot mix Genuine services on one submission.</p><p>&nbsp;</p><p>·&nbsp; &nbsp; &nbsp; &nbsp; Secure Plus will now be offered on all services for all coins through Grading and Regrading submissions (no crossovers). This includes Modern ($20), Mint Errors ($65), Special Issues ($65) and Show Economy ($75). This is effective immediately. Please write it on the submission form until new forms are available.</p><p>&nbsp;</p><p>·&nbsp; &nbsp; &nbsp; &nbsp; All coins, both US and World, minted since 1955 and valued up to $1,000 can be submitted under the Modern Service.</p><p>&nbsp;</p><p>·&nbsp; &nbsp; &nbsp; &nbsp; All World coins minted prior to 1955 must be submitted through Secure Plus. This includes Chinese coins. Chinese coins minted from 1955 to date will no longer have to be submitted through Secure Plus. This will be effective for all orders received after November 15, 2011.</p><p>&nbsp;</p><p>·&nbsp; &nbsp; &nbsp; &nbsp; Many of you have contacted us wishing to upgrade your Collectors Club membership. We have tried to streamline the upgrade process as follows. To upgrade from Silver or Gold you simply pay the difference in membership cost. Any vouchers due will be sent to you. For example, an upgrade from Silver to Gold costs $80; an upgrade from Gold to Platinum costs $70, for each upgrade you will be sent a voucher for four Regular submissions. To upgrade to Diamond you must have a Platinum membership and then you must pay the difference in membership cost pro-rated over the remainder of your membership. Currently the difference between Platinum and Diamond is $100 annually. For example, upgrading from Platinum to Diamond with 6 months left on your membership will cost 6/12 of the $100 difference or $50. Please note that regardless of the upgrade type when your membership expires or automatically renews it will renew at the old level unless you go online and change it or call customer service to sign up under the new higher level. This is effective immediately.</p><p>&nbsp;</p><p>·&nbsp; &nbsp; &nbsp; &nbsp; Shipping on your account. If PCGS returns coins to you using your shipping account we have been charging $6 per shipping box, regardless of how many orders it contained. This has proven unwieldy. Effective November 15, 2011 all orders shipped using your account will be charged a $2 shipping fee per order.</p><p>&nbsp;</p><p>&nbsp;</p><p>If you have any questions please contact PCGS Customer Service or stop at our table at any show.</p><p>&nbsp;</p><p>&nbsp;</p><p>Happy collecting,</p><p>&nbsp;</p><p>Don Willis</p><p>President, PCGS[/QUOTE]</p><p><br /></p>

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