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<p>[QUOTE="CamaroDMD, post: 580945, member: 5233"]It's also possible that it actually is the bank's policy. Many tellers don't really care about the smaller policies. The bank I worked at, it was our policy to not sell rolled coins to non-customers. Now, I would because it didn't really matter to me. But, some of my coworkers took even the smallest rules very seriously. It has nothing to do with being "full of themselves and arrogant" but more with how many of the rules are you willing to bend. If I was still working at the bank and you came in and asked for 4 rolls of cents and didn't have an account...I would take your $2 and give you them. But, if you came in with a $20 and asked for 40 rolls of cents with no account I would have said no. Was it against the rules to give you those $2 worth of cents...yes, but it was such a small amount it wouldn't have been missed. I made that call to keep a "customer" (even though you really aren't a customer since you don't have an account) happy. Some tellers wouldn't have done that because it was against the rules. But, giving someone without an account a lot of rolls would be an absolute no.</p><p><br /></p><p>This is one of those times where it's good to befriend on the tellers.</p><p><br /></p><p>You have to remember, banks have a certain number of rolls on hand for a reason. They cater to account holding businesses for change orders, that is why they have rolled coins. They know what business come in and based on that estimate how much rolled coin they need to have on hand each week. you can't give out a large chunk of that to a non-customer out of the blue because that would hurt the bank's large business customers. </p><p><br /></p><p>Even for a normal account holder...if we were short on rolled coin and they asked for a lot out of the blue we told them no sometimes if we were short.[/QUOTE]</p><p><br /></p>
[QUOTE="CamaroDMD, post: 580945, member: 5233"]It's also possible that it actually is the bank's policy. Many tellers don't really care about the smaller policies. The bank I worked at, it was our policy to not sell rolled coins to non-customers. Now, I would because it didn't really matter to me. But, some of my coworkers took even the smallest rules very seriously. It has nothing to do with being "full of themselves and arrogant" but more with how many of the rules are you willing to bend. If I was still working at the bank and you came in and asked for 4 rolls of cents and didn't have an account...I would take your $2 and give you them. But, if you came in with a $20 and asked for 40 rolls of cents with no account I would have said no. Was it against the rules to give you those $2 worth of cents...yes, but it was such a small amount it wouldn't have been missed. I made that call to keep a "customer" (even though you really aren't a customer since you don't have an account) happy. Some tellers wouldn't have done that because it was against the rules. But, giving someone without an account a lot of rolls would be an absolute no. This is one of those times where it's good to befriend on the tellers. You have to remember, banks have a certain number of rolls on hand for a reason. They cater to account holding businesses for change orders, that is why they have rolled coins. They know what business come in and based on that estimate how much rolled coin they need to have on hand each week. you can't give out a large chunk of that to a non-customer out of the blue because that would hurt the bank's large business customers. Even for a normal account holder...if we were short on rolled coin and they asked for a lot out of the blue we told them no sometimes if we were short.[/QUOTE]
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