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<p>[QUOTE=&quot;Publius2, post: 25328359, member: 105571&quot;]I certainly appreciate your frustration.&nbsp; But I always take photos of all my coins, not just those sent away.&nbsp; Several hi-res photos with differing lighting can go a long way toward substantiating your claims.</p><p><br /></p><p>I remember attending a Project Management course and the instructor emphasized the importance of keeping records, any records.&nbsp; The situation he used to illustrate the point was that of a construction litigation case in which the construction company&#039;s site superintendent wrote his daily log in pencil on his grease-stained lunch bags and then &quot;filed&quot; them in the space behind his truck&#039;s seat.&nbsp; When the case came to court, his company presented those records in evidence and won the case because the other side didn&#039;t have any records at all.[/QUOTE]</p><p><br /></p>

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