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Has anyone else had trouble using US Mint E-Gift Certificates?
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<p>[QUOTE="swagge1, post: 824374, member: 22402"]I received an E-Gift Certificate from the US Mint for Christmas this year and so far it has been nothing but trouble. The first time I used it I got a message on the Mint's ordering page that stated "The gift certificate number you have entered, XXXXXXX, does not exist in our database. Please check the gift certificate number and try again." I had to call them on the phone during business hours to use my number. Fortunately customer service was able to retrieve the Gift Certificate number and I was able to place an order using the E-Gift certificate. Shortly thereafter I was e-mailed with a new E-Gift Certificate number with the new balance on it because I still had money left over.</p><p><br /></p><p>This morning I tried to order the American Veterans coin using the new number and I get the same message. I guess I'll have to get on the phone again tomorrow and go through the same routine. Has anyone else had issues with using the Mint's E-Gift Certificate program?[/QUOTE]</p><p><br /></p>
[QUOTE="swagge1, post: 824374, member: 22402"]I received an E-Gift Certificate from the US Mint for Christmas this year and so far it has been nothing but trouble. The first time I used it I got a message on the Mint's ordering page that stated "The gift certificate number you have entered, XXXXXXX, does not exist in our database. Please check the gift certificate number and try again." I had to call them on the phone during business hours to use my number. Fortunately customer service was able to retrieve the Gift Certificate number and I was able to place an order using the E-Gift certificate. Shortly thereafter I was e-mailed with a new E-Gift Certificate number with the new balance on it because I still had money left over. This morning I tried to order the American Veterans coin using the new number and I get the same message. I guess I'll have to get on the phone again tomorrow and go through the same routine. Has anyone else had issues with using the Mint's E-Gift Certificate program?[/QUOTE]
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Has anyone else had trouble using US Mint E-Gift Certificates?
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