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Message:: [QUOTE="Player11, post: 1047788, member: 26725"]It takes 6-8 weeks for them to pay a claim. Documentation (invoice) is important. Your printout of our invoice will be the basis of the claim. This is all based on USPS rules. In over 20 years of mailorder, ebay, etc. I have had only one shipment out lost and the guy was polite waiting the 6-8 weels to be reimbursed as this is subject to USPS rules and their investigation. This was before paypal butt into things on the bay and you could still neg them if they were unreasonable. I have had 2 incoming shipments lost over this period and I question (1) if the sellers really shipped the material and (2) if possibly a USPS worker at my PO (a real jerk about nit picky things) might have stolen them. I was reimbursed but after the 6-8 week period. If your caught in a whipsaw between an impatient buyer and USPS about a claim taking too long simply tell the buyer it is subject to USPS rules and refer them to USPS if they get too belligerent. Of course the way paypal would but in you would probably have to reimburse the buyer then wait the 6-8 weeks (assuming its a legit claim). If paypal not involved then your in better shape in this situation.[/QUOTE]